FAQ | Account Deletion | JoeZoo

G Suite FAQ: How do I permanently delete my JoeZoo account?


User: G Suite Administrators, Teachers, and Students


Account Deletion for Administrators and/or Teachers


Administrators can delete their JoeZoo account through their Account page using the following steps:

  1. Sign into the JoeZoo App at joezooapp.com 
  2. If you’re using JoeZoo Express, click “App” at the top right corner to navigate to the JoeZoo web app
  3. Click the button with your first name, located at the far right of the top navigation bar
  4. Select “Account Settings”
  5. Click “Request Account Deletion”


Account Deletion for Students


In compliance with JoeZoo's Privacy Policy, Terms of Use and most prevailing privacy laws, JoeZoo support staff will not respond to direct student messages in any channel - Help Centre, email, or social media.

Students must ask their school administrator or teacher to contact JoeZoo on their behalf and the JoeZoo support staff will respond directly to the administrator or teacher.

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