Getting Help for G Suite Students
Accessing the JoeZoo Help CentreStudents can access the JoeZoo Help Centre in the following ways:
JoeZoo Express Add-on
- Open Google Docs and click open the “Add-ons” tab at the top
- Click on “JoeZoo Express” and then “Open JoeZoo Express”
- Click the “Help” icon at the top right of the JoeZoo Express add-on
- Sign into the JoeZoo App at joezooapp.com
- Click the Question Mark icon at the top right corner
Navigating the JoeZoo Help Centre
Students can use the search bar to search the JoeZoo Help Centre by keywords. Students will view a list of results and can choose the appropriate resource according to their user and product type.
Student Resources Students can view all user-specific resources by clicking on “G Suite Resources”. This will show all G-Suite resources organized by user type (administrator, teacher, and student).
User Guide for G Suite StudentsStudents can view the User Guide for G Suite Students by clicking on “Student Guide” under the “G Suite Resources” icon.
Students can view frequently asked questions (FAQ) on the G Suite FAQ page. The FAQ section provides answers to general (not user-specific) questions. Clicking on a specific question will direct students to an article with the answer.
Students must ask their school administrator or teacher to contact JoeZoo on their behalf and the JoeZoo support staff will respond directly to the administrator or teacher.
Additional Support ResourcesStudents looking for additional JoeZoo support resources can visit JoeZoo’s Youtube Channel.
Getting Help for G Suite Administrators
User: G Suite Administrators Accessing the JoeZoo Help Centre Administrators can access the JoeZoo Help Centre in the following three ways: JoeZoo Express Add-on Open Google Docs and click open the “Add-ons” tab at the top Click on “JoeZoo Express” ...
Getting Help for G Suite Teachers
User: G Suite Teachers Accessing the JoeZoo Help Centre Teachers can access the JoeZoo Help Centre in the following three ways: JoeZoo Express Add-on Open Google Docs and click open the “Add-ons” tab at the top Click on “JoeZoo Express” and then ...
Progress for G Suite Students
Users: G Suite Students Feedback and Progress on JoeZoo Students who would like to view feedback for a specific assignment should use the JoeZoo Express add-on in Google Docs and visit this article for more detail. Students who would like to view ...
User Guide for G Suite Students
Users: G Suite Students Introduction to Guide Welcome to the User Guide for G Suite Students. This user guide is designed to provide necessary setup instructions and helpful resources for students using JoeZoo in their class(es). Students are ...
Adding Domains for G Suite Administrators
User: G Suite Administrators Adding Domains If a school or district uses multiple Google Domains for teachers (e.g. teacherdomain.org) and/or students (e.g. studentdomain.org), administrators will need to add these additional domains on JoeZoo. ...