How to use the JoeZoo Help Centre

            In this article we show users how to find and use how-to articles, tutorial videos or submit a support ticket in the JoeZoo Help Centre.

            How to Get to the Help Centre

            Website

            From  GetJoeZoo.com, click the Help Centre link at the top right of every page or by clicking the Help Centre button on the contact us page.


            Google Docs Add-on 

            From JoeZoo Express, click the Help button at the top of the add-on.


            App

            From JoeZoo's app, click the Help link at the top right of our app or the User Guide buttons on every page.



            How to Use the Help Centre

            To find the resource you are looking for, search using a keyword like 'rubric' or browse all resources on our home page.




            Who Can Submit a Support Ticket

            JoeZoo takes student privacy very seriously.  As such we do not respond to support tickets sent by students .

            Teachers, Google Administrators and parents are welcome to submit support tickets, and we ask students to ask a teacher or parent to submit a support ticket on their behalf.

            How-to Video

            Watch this video to see how to access and use the self-service articles and tutorial videos in our Help Centre, or how to submit a support ticket via the Account page in your JoeZoo app.  



            Updated: 28 Sep 2019 12:41 PM
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