How to use the JoeZoo Help Centre
In this article we show users how to find and use how-to articles, tutorial videos or submit a support ticket in the JoeZoo Help Centre.
How to Get to the Help Centre
, click the Help Centre link at the top right of every page or by clicking the Help Centre button on the
Google Docs Add-on
, click the Help button at the top of the add-on.
, click the Help link at the top right of our app or the User Guide buttons on every page.
How to Use the Help Centre
To find the resource you are looking for, search using a keyword like 'rubric' or browse all resources on our
Who Can Submit a Support Ticket
very seriously. As such
we do not respond to support tickets sent by students
Teachers, Google Administrators and parents are welcome to
submit support tickets
, and we ask students to ask a teacher or parent to submit a support ticket on their behalf.
Watch this video to see how to access and use the self-service articles and tutorial videos in our Help Centre, or how to submit a support ticket via the Account page in your JoeZoo app.
Updated: 28 Sep 2019 12:41 PM
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